Sales / Revenue / CS Operations Expert

$40–$85/hrRemote — U.S. or Canada onlyContract10 openings

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Operations CRM Ownership Revenue Tools Beyond the CRM Operational Judgment and Policy Conflicts Data Accuracy and Reporting

Location: Remote — U.S. or Canada only
Pay: $40–85/hour
Project kickoff: Already active — we’re onboarding candidates now
Location: Remote — U.S. or Canada only
Your tasks: Work through realistic SaaS revenue and CS operations scenarios and explain the reasoning behind your decisions

Role Title: Sales / Revenue / CS Operations Expert

Role Type: Contractor

Opportunity Snapshot

You’ll need: Hands-on configuration experience in a CRM (Salesforce, HubSpot, or similar) plus at least two connected tools — quoting, billing, ticketing, or project tracking

micro1 is selecting Sales / Revenue / CS Operations Experts to contribute to a customer’s AI training initiative. Your domain knowledge is what matters here — no prior AI experience required.

We’re looking for people who have personally configured and maintained CRM platforms and the revenue tools around them. The work rewards practical judgment: resolving policy conflicts without overcomplicating the process, and knowing what actually makes teams adopt a workflow.

Scope of Work

Work through realistic operations scenarios — CRM configuration decisions, workflow design, integration tradeoffs — and explain the reasoning behind each choice.

Resolve conflicts between operational policies: which rule takes precedence, why, and what you would deliberately leave unchanged.

Diagnose data accuracy problems across connected systems — duplicates, mismatched numbers, inconsistent definitions — and explain how you’d find the root cause.

Explain what makes a workflow get adopted or worked around by sales and CS teams.

Flag ambiguous or underspecified scenarios instead of resolving them silently.

Preferred Qualifications

4+ years hands-on in sales, revenue, or customer success operations in SaaS.

Personal responsibility for configuring and maintaining a CRM — direct platform experience required, not requesting changes from another team.

Hands-on experience with at least two connected tools outside the CRM: quoting, billing, ticketing, or project tracking.

Strong operational judgment, particularly in resolving policy conflicts without overcomplicating the process.

Able to explain your reasoning clearly to technical and non-technical audiences.

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