Certified Pharmacy Technician (CPhT)

Mercor is hiring on behalf of a leading AI research lab developing next-generation clinical AI systems. We're seeking experienced Certified Pharmacy Technicians (CPhT) to support the development of AI-powered prior authorisation workflows by reviewing medication-related clinical content and evaluating AI-generated responses for accuracy, safety, clarity, and completeness. This role is ideal for pharmacy technicians with strong medication management and pharmacy operations experience who are interested in contributing to cutting-edge healthcare AI.

What You'll Do

Answer medication-related clinical questions using patient context, source materials, and labelling guidelines.

Review AI-generated responses for clinical accuracy, safety, clarity, completeness, and evidence support.

Correct inaccurate or incomplete responses and provide structured annotations and written feedback.

Identify and escalate cases involving insufficient evidence, conflicting guidance, unclear clinical context, or patient safety concerns.

Apply project rubrics and quality standards consistently while participating in calibration and feedback sessions.

Representative topics include

Medication history

Prior authorisation requirements

Medication indications

Dosing information

Contraindications

Drug interactions

Supporting clinical documentation

Pharmacy workflows

Qualifications

Certified Pharmacy Technician (CPhT) or equivalent pharmacy technician experience.

Hands-on experience with medications, prescriptions, pharmacy operations, and prior authorisation workflows.

Strong understanding of medication safety, drug interactions, and pharmacy best practices.

Excellent written communication skills and strong attention to detail.

Comfortable following structured annotation guidelines.

Available for 30–40 hours per week during the project.

Preferred Experience

Prior authorisation or speciality pharmacy

Medication access programs

Epic, Cerner, or other electronic health record (EHR) systems

Clinical quality assurance

AI evaluation, clinical content review, or healthcare data annotation

340B or medication assistance programs

What Success Looks Like

Consistently accurate, evidence-based clinical annotations and reviews.

High agreement with project quality standards.

Reliable throughput and timely delivery.

Clear identification and escalation of safety-critical or ambiguous cases.

Rapid incorporation of calibration feedback.